These Terms of Service ("Terms") govern your access to and use of the StayInBio website, booking pages, and related services (together, the "Service"), operated by StayInBio ("StayInBio", "we", "us"). By creating an account, publishing a booking page, submitting a booking request, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
StayInBio provides software that lets property hosts ("Hosts") create a personal booking page and receive booking requests from prospective guests ("Guests").
StayInBio is a software tool only. We are not a party to any rental agreement, booking, or payment between a Host and a Guest. We do not own, manage, inspect, or endorse any property listed on the Service, we do not act as an agent, broker, insurer, or travel agency for any Host or Guest, and we do not process, hold, or transfer any booking payments. All payments, deposits, refunds, house rules, cancellation policies, and rental terms are agreed and settled directly between Host and Guest, at their own risk.
Any contract for accommodation is formed exclusively between the Host and the Guest. Any dispute about a booking, property, payment, or stay must be resolved between them.
You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for keeping your account credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date. Notify us immediately at support@stayinbio.com if you suspect unauthorised use of your account.
We may refuse, suspend, or terminate accounts at our discretion, including for breach of these Terms.
As a Host, you are solely responsible for:
As a Guest, you are responsible for evaluating a Host, property, and rental terms before paying anything. Booking totals shown on the Service are estimates provided by the Host; the final price, payment method, and terms are set by the Host. Exercise the same caution you would with any direct transaction: verify the Host's identity, use traceable payment methods, and get the rental terms in writing.
The Service is offered to Hosts on a subscription basis: the first 14 days are free, after which the subscription is €29 per month (plus applicable taxes) unless cancelled. We do not charge commission on bookings. Prices may change; we will give you at least 30 days' notice of price changes, which apply from your next billing cycle.
You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and fees already paid are non-refundable except where required by law. If you are a consumer in the EU, you may have a 14-day right of withdrawal from the moment of paid subscription; by using the Service during that period you request immediate performance and, on withdrawal, owe a proportionate amount.
You retain ownership of the content you upload (photos, text, pricing, calendars — "User Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, and display User Content solely to operate, promote, and improve the Service. You represent that you have all rights to your User Content and that it does not infringe any third party's rights.
We may remove or disable any User Content that we reasonably believe violates these Terms or applicable law, without prior notice.
You may not:
The Service, including its software, design, logos, and trademarks, is owned by StayInBio or its licensors and protected by intellectual property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.
The Service may interoperate with third-party services (for example calendar synchronisation with other platforms). We are not responsible for third-party services, their availability, or their terms. Your use of them is at your own risk and subject to their own terms and privacy policies.
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, that booking requests will result in bookings, or that any Host, Guest, listing, or property is accurate, safe, lawful, or as described. Nothing in these Terms excludes warranties that cannot be excluded under applicable law.
To the maximum extent permitted by law, StayInBio and its directors, employees, and suppliers are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to the Service — including any booking, payment, stay, property condition, personal injury, or conduct of any Host or Guest — even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the subscription fees you paid to us in the 12 months before the claim arose, or (b) €100. Nothing in these Terms limits liability for intent (opzet) or gross negligence (bewuste roekeloosheid) of StayInBio's management, or any other liability that cannot be limited under applicable law.
You will indemnify and hold harmless StayInBio from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) any booking, payment, or stay involving you; (d) your breach of these Terms; or (e) your violation of any law or third-party right.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms, created legal risk for us, or where required by law. You may stop using the Service and delete your account at any time. Sections 6, 8, and 10–16 survive termination.
We may modify or discontinue features of the Service at any time. We may update these Terms; material changes will be announced by email or in-product at least 30 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, cancel before the changes take effect.
These Terms are governed by the laws of the Netherlands, excluding its conflict-of-law rules. Disputes will be submitted exclusively to the competent court in Amsterdam, the Netherlands, unless mandatory consumer law lets you litigate in your own country of residence. EU consumers may also use the European Commission's Online Dispute Resolution platform.
If any provision of these Terms is held invalid, the remainder stays in effect and the invalid provision is replaced by a valid one that best matches its intent. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms are the entire agreement between you and StayInBio regarding the Service.
Questions about these Terms: legal@stayinbio.com.